
Frequently Asked Questions
For further information call us for some friendly advice on 01792 580333
How much will the mobile storage service cost?
Delivery is £50 and Collection is £50, both within a 25 mile radius. Box Storage is £15 a week or £50 per 28 days
Will my possessions be safe?
You hold the only key and have exclusive access to your unit. STORE-IT Wales Ltd has total building security, including 24 hour monitored alarms and CCTV. The building is surrounded by Security Perimeter Fencing.
What can I store?
You can store almost anything as long as it's not perishable, flammable or illegal.
When can I access my unit?
Opening hours are Monday to Friday from 8am to 6pm and Saturday 9am to 5pm. You will need to give us 24 hours notice to access your box.
Can I give authority for other people to access the unit?
Others can access your unit with your permission having informed us in writing first.
Do I need to insure my possessions?
Included in the cost of your unit is insurance for your goods. This insurance covers all normal risks associated with the building (e.g. flood, fire and theft etc.), and any assistance that we give in handling your goods. All units are insured for up to £5,000. Any additional insurances can be sorted on arrival.
Can I change my unit size?
You can move to a larger or smaller unit at any time to suit your needs.
What is the minimum hire period?
You can stay as long as you want. Minimum hire period is 28 days unless prior arranged.
What are the payment terms?
Payment terms are:
The bond and the initial payment are taken when the account is setup with us, then via Recurring Transaction, payment is scheduled to be take every 28 days (until you notify us that you no longer need the storage, for which we need 14 days notice)
We try to be as facilitating as possible with everything that
we do here at Store-It Wales so if there are any queries, feel free to contact
us.
How far will you travel?
We currently only offer Store-it Mobile within a 25 mile radius.
What if i need help loading?
We can provide a helping hand for just £35 per hour plus VAT
How Long have i got to load?
This is flexible, if you want to us to deliver in the evening to pack after work, over the weekend or day time, give us a call and we will do our best to cater for you.